If you are not satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
Any product you return must be in the same condition you received it (we only sell new products) and in the original packaging.
Frequently Asked Questions
Q: How long do I have to return or exchange a product?
A: You have 30 days from the date you received your products to return them.
Q: What do I need to be able to return my radios or accessories?
A: The products must be in the same condition you received them in, as well as in the original packaging. They can be mailed to the address listed on our contact page sent to the attention: Returns - Provided RMA #.
Q: Does Radio Depot refund shipping and provide a return shipping label?
A: Unless an incorrect or defective product was delivered, Radio Depot does not offer refunds on the shipping cost. Generally, we do not cover return shipping unless a mistake was made in the order, but we can provide a return label at our discounted rates if requested.
Q: What products are not covered under our return policy?
A: Digitally delivered entitlement IDs and certain special order items are not refundable. Our team will discuss any special return conditions for specific items with you before the item(s) ship.